Privacy Policy

Last updated: 14 October 2026

Who we are

This website is operated by Machine Covers Ltd (“we”, “us”, “our”). We are the controller of the personal information collected through this website. Our contact details are:

Machine Covers Ltd, Stancombe Works, Stroud Road, Bisley, Gloucestershire, GL6 7NQ
Telephone: 01452 770 166
Email: [email protected]/

Company number: 01494472 (registered in England and Wales).

Information we collect

We only collect personal information that you choose to give us, or that is collected automatically when you use the website:

• Enquiry and contact forms: your name, company, email address, telephone number and any details you include in your message.
• Newsletter sign-up: your name and email address, if you choose to subscribe.
• Emails and phone calls: the information you provide when you contact us directly.
• Technical data: like most websites, our hosting provider’s servers record standard log data such as your IP address, browser type, the pages you visit and the date and time of your visit.
• Analytics and advertising data (only with your consent): if you accept analytics or marketing cookies, we collect your IP address, device and browser information, the pages you visit, how you interact with the website and cookie identifiers, using Google Analytics and the Meta (Facebook) Pixel. See our Cookie Policy for details.

How we use your information

• To respond to your enquiry and provide quotations, products and services you ask for (legal basis: steps taken at your request before entering into a contract, or performance of a contract).
• To send you our newsletter, where you have subscribed (legal basis: your consent, which you can withdraw at any time using the unsubscribe link in any email or by contacting us).
• To run, secure and improve our website and business (legal basis: our legitimate interests).
• To understand how visitors use our website so we can improve it (Google Analytics), and to measure and improve our advertising on Facebook and Instagram, including showing our adverts to people who have visited our website (Meta Pixel) (legal basis: your consent, given through our cookie banner, which you can change or withdraw at any time).
• To meet our legal and regulatory obligations, for example accounting records (legal basis: legal obligation).

We do not sell your personal information and we do not use it for automated decision-making.

Who we share it with

We only share your information with service providers who help us run our website and business, and only as needed:

• Our website hosting provider (20i Ltd), which stores website data and enquiry form submissions.
• Mailchimp (Intuit Inc.), which manages our newsletter mailing list if you subscribe.
• Google, which provides the map shown on our website and the fonts used on our website. When a page loads these, your browser connects to Google’s servers and your IP address is shared with Google.
• Google Ireland Limited and Google LLC, which provide Google Analytics and Google Tag Manager. Google Analytics only runs if you consent to analytics cookies.
• Meta Platforms Ireland Limited, which provides the Meta (Facebook) Pixel. The Pixel only runs if you consent to marketing cookies.

We also use Google Search Console, which gives us aggregated data about how our website performs in Google search results. It does not set cookies on our website.

We may also disclose information where required by law.

International transfers

Some of these providers, such as Mailchimp, Google and Meta, may process data outside the UK, including in the United States. Where this happens, we rely on the safeguards available under UK data protection law, such as the UK Extension to the EU-US Data Privacy Framework, or standard contractual clauses together with the UK International Data Transfer Addendum.

How long we keep it

We keep personal information only for as long as we need it for the purposes above. This includes keeping records for as long as needed to meet our legal, accounting and reporting obligations.

Your rights

Under UK data protection law you have the right to access the personal information we hold about you, to have it corrected or erased, to restrict or object to its use, to data portability, and to withdraw your consent at any time where we rely on consent. To exercise any of these rights, contact us using the details above.

If you are unhappy with how we have handled your information, you can complain to the Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113. We would appreciate the chance to deal with your concerns first.

Cookies

For information about the cookies used on this website, including how to change your cookie preferences, please see our Cookie Policy.

Security

We take appropriate technical and organisational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.

Links to other websites

Our website contains links to other websites, including our social media pages on Facebook, YouTube and LinkedIn. We are not responsible for the privacy practices of those websites, so please read their privacy policies.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.